Details about the Enquirer

Fields marked with * are mandatory fields.

The mandatory information is necessary for the determination of the motor vehicle liability insurer according to § 8a of the German compulsory insurance law ("Pflichtversicherungsgesetz") and for evaluating the authorization of the request. In order to facilitate a quicker evaluation and settlement of the claim, some insurers have asked us to include further claims data on their behalf. If you are ready to provide further information, please fill in the fields provided.
Are you the Claimant in the accident?
Please select the appropriate Enquirer type from the list.

Please select from the list the insurance carrier for the damaged vehicle. (Only if insurer is German.)

Please enter your name using the following format "Last Name, First Name”. Enter the name of the Company/institution, in case of a legal person entity.

Please enter your name (50 characters max).

Please enter the street address of the Enquirer or Company.

Please enter the street (50 characters max).

Please select the country where the Enquirer or the Company are registered.

Please enter the postal code of the Enquirer or the Company here.

Please enter a valid post code.

Please enter the city of the Enquirer or the Company headquarters.

Please enter the place of residence. ( 50 characters max).

This is where you may enter your telephone number. This voluntary information may facilitate quicker claims settlement for the Insurer data protection information.

Please enter a valid telephone number

This is where you may enter you fax number. This voluntary information may facilitate quicker claims settlement for the Insurer data protection information.

Please enter a valid fax number.

The Zentralruf response will be sent to that address.

Please enter a valid email address.

Please enter the registration/licence-number of the damaged vehicle. Make sure to include the "H" or the "E” in case of historical and electric vehicles.

Please enter a valid license number.

“Roadworthy” refers to a vehicle that can move of its own accord and transport in it is safe. This is voluntary information.

You can choose any type of reference, for example your initials or the date. We need it only as an allocation criterion for our communication with you.

Please enter a reference (e.g. your initials, 50 Characters max).

Details about the Claimant

Fields marked with * are mandatory fields.

The mandatory information is necessary for the determination of the motor vehicle liability insurer according to § 8a of the German compulsory insurance law ("Pflichtversicherungsgesetz") and for evaluating the authorization of the request. In order to facilitate a quicker evaluation and settlement of the claim, some insurers have asked us to include further claims data on their behalf. If you are ready to provide further information, please fill in the fields provided.
You can enter the name of the Claimant here. This voluntary information may facilitate quicker claim processing by the responsible Insurer data protection information.

Please enter the claimant's name.

You can enter the street address of the Claimant here. This voluntary information may facilitate quicker claim processing by the responsible Insurer data protection information.

Please enter the claimant's street and Number. (50 characters max.)

You can choose the country of the Claimant here. This voluntary information may facilitate quicker claim processing by the responsible Insurer data protection information.

Bitte geben Sie die PLZ im Bereich XXX ein.

Please enter a valid post code.

You can enter the location of the Enquirer here. This voluntary information may facilitate quicker claim processing by the responsible Insurer.

Please enter the claimant's place of residence (50 charactes max.)

You can enter the telephone number of the Claimant here. This voluntary information may facilitate quicker claim processing by the responsible Insurer data protection information.

Please enter a valid telephone number

You can enter the fax number of the Claimant here. This voluntary information may facilitate quicker claim processing by the responsible Insurerdata protection information.

Please enter the claimant's fax number.

You can enter the email address of the Claimant here. This voluntary information may facilitate quicker claim processing by the responsible Insurerdata protection information.

Please enter a valid e-mail address.

You can enter the registration/licence-number of the damaged vehicle here. This voluntary information may facilitate quicker claim processing by the responsible Insurer data protection information.

Please enter a valid license number.

“Roadworthy” refers to a vehicle that can move of its own accord and transport in it is safe. This is voluntary information.

Details about the accident

Fields marked with * are mandatory fields.

The mandatory information is necessary for the determination of the motor vehicle liability insurer according to § 8a of the German compulsory insurance law ("Pflichtversicherungsgesetz") and for evaluating the authorization of the request. In order to facilitate a quicker evaluation and settlement of the claim, some insurers have asked us to include further claims data on their behalf. If you are ready to provide further information, please fill in the fields provided.
Please enter the registration number of the other party in the accident vehicle. Make sure to include the "H" or the "E” in case of historical and electric vehicles.

Please enter a valid license number (other party)

Please enter the date of the accident day.

Please choose the date of the accident or type it in (dd/mm/yyyy)

Please select the country in which the accident occurred.

Please enter the country of the accident.

You can enter the name of the other party in the accident here. This voluntary information may facilitate quicker claims settlement by the responsible Insurer. Please read our data protection information.

Please enter the other party's Name (50 characters max.)

You can enter the street of the other party in the accident here. This voluntary information may facilitate quicker claims settlement by the responsible Insurer data protection information.

Please enter the other party's street and number.

Please select the country in which the other/opposing party vehicle is registered.

You can enter the postal code of the other party in the accident here. This voluntary information may facilitate quicker claims settlement by the responsible Insurer data protection information.

Please enter a valid post code.

You can enter the city of the other party involved in the accident here. This voluntary information may facilitate quicker claims settlement by the responsible Insurer data protection information.

Please enter the other party's place of residence.

Important notification regarding insurance investigations

The Zentralruf (central service centre) for motor vehicle insurers determines after a traffic accident who the responsible motor vehicle liability insurer of the other party in the accident is. The investigation will take place for persons with a legitimate interest, such as the Claimant in the accident and his/her representative or organisations in conjunction with claims adjustment. We will prosecute any misuse of the enquiry forms as well as information obtained fraudulently via the Zentralruf of the motor vehicle insurers.

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Not all mandatory fields have an entry.